Your customers are already talking. Start hearing them.
A small card on the counter. Your guests speak — in Kannada, Hindi, English, whatever comes easiest — and by morning you know what broke, who to call back, and what made someone’s day.
For restaurants, clinics, salons, gyms and stores — anyone drowning in reviews, phone calls and things people only say on the way out.
An example echoa fine-dining restaurant in a South Delhi hotel
An example echo, shown in several languages in turn. Domo heard: The dal makhani was exactly as it should be. The chef came to the table himself to ask if everything was right. Domo’s reading: A chef at the table may be why this guest remembers the evening — worth telling the kitchen it landed.
HindiPraise
An illustration — what an echo looks like: a guest speaks, a ticket opens.